Alanna Lacey

VP, Reserve Management

Office Information

Office Phone
Corporate Address
4950 South 48th Street
Phoenix, AZ 85040

Areas Served


Get to know me

As a First Citizens commercial banker specializing in Community Association Banking reserve consulting,
I understand the unique needs of the industry and the complexities of managing multimillion dollar deposit relationships. I attended Arizona State University where I majored in Finance at the WP Carey School of Business. My career includes over 15 years in banking with much of that time spent in the Commercial Banking and Wealth Management space.

My home is in Central Phoenix, Arizona and have lived in the same zip code since I started my career in banking. I am passionate about plants, discovering new places, food, exercising, and spending time outdoors with my family.

Our approach

First Citizens Community Association Banking has the expertise to help you grow your communities and your business with customized financial solutions, API integration and exceptional service.

As a leader in the industry, we listen to our clients and seek their input on the products and services they need.

Our community association management solutions are designed to help you achieve long-term success, reduce manual back-office processes and simplify the payment process for homeowners. We strategically invest in technology that supports community association management and offer the solutions, service and industry expertise to help you efficiently manage and grow your communities.

We understand each community comes with a unique set of individuals and requirements, and we work with you to ensure your association members, board of directors and employees have the tools to efficiently manage your communities.

First Citizens Bank’s Community Association Banking business is a national leader in providing individualized service, customized technology, smart savings solutions and operational efficiency for homeowner associations (HOA) and community association management companies nationwide. The business’s banking solutions include operating and reserve accounts, certificates of deposit, money market accounts, online banking, payments services and HOA loans. First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Founded in 1898 and headquartered in Raleigh, N.C., we provide a unique legacy of strength, stability and long-term thinking that has spanned generations.

Industry Expertise

Community Association Banking


Bachelor's Degree in Finance, Arizona State University

Personal Interests

Food, Cooking, Plants, Gardening, Yoga, Spinning, Ballet Barre, and Hiking.


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