Jay Gilliland

Vice President, Commercial Banker
(984) 867-4845

Office Information

Office Phone

Areas Served

Roanoke Valley
Allegheny Highlands
West Virginia markets

Get to know me

As a First Citizens commercial banker, it’s important to invest in understanding your business, strategies and key objectives. An established process and skilled team of specialists help me tailor solutions to fit you and your organization. Clients appreciate our trusted partnership in planning for long-term success.

I earned my Bachelors degree in Management from George Mason University with a concentration in the banking industry. My career includes over 25 years in banking with the majority of that time spent in the Commercial and Business Banking areas. My specific focus has been working with clients in the Commercial and Industrial space that are in the growth phase of the business cycle.

My wife, Heather and I have been married for 18 years. We are the proud parents of two, Bella and Mason. Bella is active in travel soccer and high school volleyball. Mason is an avid golfer and outdoorsman. We enjoy our family time outdoors on our farm in Fincastle or on the James River in Buchanan.

I am passionate about spending my spare time supporting initiatives that advance educational opportunities within our community. I believe the best investment we can make is in educating our youth. I am also very passionate about business advocacy. Creating and fostering an environment that supports business supports the communities in which we live.

I invite you to connect with me on LinkedIn.

Our approach

At First Citizens, our Bankers view business relationships with you through a long-term lens. This aligns with our brand ethics, business philosophies and statement of purpose for building a long, lasting alliance. We make recommendations and decisions based on what’s best for your business and focus on your growth, expansion and success.

Management at First Citizens is regional, and we guide your accounts in the same manner—with regional support and authority. Our relationship management teams include inside and outside relationship managers, credit professionals and product specialists. Our consulting and business strategy services include industry change optimization, business process management and financial management processes.

We pride ourselves on working together to bring positive results to your business, as we see your vision come to fruition.

Industry Expertise

Healthcare and Medical


Bachelors of Science in Business Management from George Mason University in Fairfax, VA. Graduate of the Virginia Bankers Association School of Bank Management at the University of Virginia.

Community Involvement

18 year Board Member of the Botetourt Education Foundation where I currently hold the position of Vice President. Member of the Roanoke Regional Chamber of Commerce Public Policy Council.

Personal Interests

Tennis, golf and soccer. I also enjoy the outdoors. Hiking, biking, camping, hunting and fishing.


Make sense of the markets. We have our fingers on the pulse of economic growth, investor sentiment and valuation trends.
Start, grow and expand. Our industry knowledge helps you build a long-term approach for successful business strategies.
Check out the full range of commercial financing services offered by First Citizens Bank.